HOW TO ORDER & info.

HOW TO ORDER

  • The website is restocked once a week - usually on a Sunday at 8pm.It will close again once we sell out. These are then packed up and posted tues/weds. 

  • Our website works on a first to checkout system. This means the contents of your basket is not secure until checkout is complete.

  • due to our product being handmade, inclusions can vary from the photo slightly.

  • Allergy Advice:

  • Please be aware that all chocolates are freshly made in an environment where celery, cereals containing gluten, crustaceans, eggs, fish, lupin, milk, molluscs, mustard, nuts, peanuts, sesame seeds, soya and sulphites are used.

  • What we have in stock each week will vary due to ingredient availability.

  • Please ensure contact details are correct, including a correctly spelt email address - you will receive an order confirmation and dispatch information when the time comes.

  • We cannot take responsibility for parcels damaged in the heat of the summer months - orders placed during this time are placed entirely at the buyers risk.

  • postage costs are £5.95

  • Most parcels are sent using dpd next day delivery. The following areas will be sent using royal mail 1st class:  

Northern ireland, channel islands, isle of man, scilly islands,isle of wight & the scottish highlands.

A thank you…

As a small business trading we want to thank you for your support please dont hesitate to contact us if you should have any queries.

                 many thanks 

I’m a customer care section. I’m a great place to write a long text about your company and your services, and, most importantly, how to contact your store with queries. Writing a detailed Customer Care policy is a great way to build trust and reassure your customers that they can buy with confidence.

 

I'm the second paragraph in your customer care section. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.

PRIVACY & SAFETY

I’m a privacy & safety policy section. I’m a great place to inform your customers about how you use, store, and protect their personal information. Add details such as how you use third-party banking to verify payment, the way you collect data or when will you contact users after their purchase was completed successfully.

 

Your user’s privacy is of the highest importance to your business, so take the time to write an accurate and detailed policy. Use straightforward language to gain their trust and make sure they keep coming back to your site!

WHOLESALE INQUIRIES

I’m a wholesale inquiries section. I’m a great place to inform other retailers about how they can sell your stunning products. Use plain language and give as much information as possible in order to promote your business and take it to the next level!

 

I'm the second paragraph in your wholesale inquiries section. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.

PAYMENT METHODS

- Credit / Debit Cards
- PAYPAL

- Offline Payments

contact

TEL: 07912105391 / manager.charlenes@gmail.com

 

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